Windows Mail Backup & Restore Even with no Access to Windows 7 or Vista
With the following steps you will be able to backup your Windows 7 or Vista Windows Mail even if you can not boot into Windows.
What you will need
- External Drive Case or USB Drive Connection – This allows you to connect your hard drive from your computer to any other computer. You can usually get one of these from your local computer store.
- Flash Drive
- To start if you do not have access to login to Windows we will need to pull the hard drive out of your desktop and or laptop. To find out how to do this refer to your manual or manufacture website.
- Once you have the hard drive out install it in your external case or hookup to your USB Drive Connection.
- Then plug it into another working computer.
- Show hidden files (Open Computer, Click Tools – Folder Options, Click View Tab, Click “Show hidden files and folders”)
- Navigate to ( (Drive-Letter):\users\(user-name)\AppData\Local\Microsoft\) where Drive Letter is the drive letter of your drive and user-name is the username of the account you want to get the email from.
- Copy the Windows Mail folder to your usb flash drive. You now have all of your emails, contacts, and account information.
- Once you have your non-working computer working again you can simply copy the Windows Mail folder to (C:\users\(user-name)\AppData\Local\Microsoft\) and all of your email, contacts, and account information should be restored.
Let me know if that works for you, Good luck!

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Running a computer repair shop you end up running into things much more than most people. This issue of Microsoft Windows XP Updates failing has bite us a few times but every time this same fix has done it for us. Many of the other sites give this answer only after a Windows XP repair but we have found that it works many times even when a repair has not occurred.
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