The Todd Today

A customer recently brought in an IBM Thinkpad Model T43 in which the sound was not working.

On this model the volume and mute buttons on the unit work independently from Windows. If the volume is all the way up and the mute button is not checked in the sound manager, there still could be no sound if the volume is turned all the way down or has been muted using the buttons.

There is no way to tell in Windows if the buttons were used to turn the volume all the way down or mute the sound, which makes this easy to overlook.

If you open the sound manager in Windows and it looks like there should be sound but is none, try the buttons on the unit to make sure that someone did not use them to control volume level.

If this was your issue let me know in the comments, if this was not your issue let me know what your solution was in the comments